A lady called yesterday to the counter asking about our boulevard h0tel packages cost for triple sharing. Was v pissed with her coz i had repeated the hotel's pricing upteen times and yet she couldn't UNDERSTAND!
Lady: How mux is the hotel accomodation in hotel boulevard
me:$130 base on 2d1n per person
Lady:Wait, slowly.. how mux was it again?
me:$130 base on 2d1n per person
Lady: What if i want it 3d2n
me:Extension per nite would be $140
Lady:What do u mean?!
me:Extentsion of $140 would be per room
Lady:So what do u mean by $140? Per person?
me:No, its the rate for per ROOM
Lady:Then what about the $140?
me: E $140 is inclusive of the coach tickets and extension for the triple sharing room is $140 per nite
Lady: What if i extend another nite
me:Same rate of $140 per room base on triple share!!!
Lady: oh ok.. dat means each person will have to pay $140+ blah blah blah blah ....
me:YESH!!
Lady: Actually are u the person serving me when i bought the tickets?
me: I can't remember as there are many walk-in customers everyday
Lady: I am the the lady who bought 8 tickets last wk
me: Sry i have no recollection...
Lady: Then can u find out for me whose the lady that was serving me last wk coz i wanna speak to her
I recalled about the lady who came to the counter, as her husband was the man acting like a manic screaming on top of his lungs at the hotel lobby........ I knew something was amiss.. I lied to her
me: I am not e lady serving u dat day, it's my other colleague
Lady: I had bought 8 tickets that day, and 3 of the passengers were actually children. I had bought all 8 adult tickets, is there a refund ?
me:No mdm since u had returned from the trip, there would be no refund
Lady: I had an unpleasant day because of dat colleague of yours. I came down to find out dat i had to pay in cash. I had to make an extra effort to go down to the nearest ATM to withdraw $$. Your colleague even collected $400 from me!
Wat e duhhzzz... I was kind enf to collect deposit from her and reserve the tickets for her. How dare she badmouth me...
Lady:Not only dat, when i ask her for the pricing for the tickets Sin-Kl she told me dat it was $47. She nv explain to me clearly, and my children have to pay for e adult price.
Me:This is because during the point of purchase u had not made known to my colleague that the passengers are children. How was my colleague supposed to noe that there are children on board the coach too.
Lady: No, she should tell me everything even though i had not made known to her. She did not even tell me that your counter sold hotel packages too. Are u the supervisor ?
Me:Yes i am the supervisor, do u want to speak to our manager regarding this incident? (haha i was thinking of asking siewching to pose as the manager)
Lady:No i dun think so
Me: Okay mdm, i understand your feeling right now, i will brief my other staff with regards to this incident and made improvements on our service standards.
Lady:Yesh u should! it was such an unpleasant incident
She was really such an asshole. Everything also needa me to teach you? U go and shit needa me to wipe the backside for u anot? Haha.. but i was glad that she made her grievances to the wrong person. haha so e ending note is, THERE'S NO JUSTICE IN AIREBUS
Wednesday, June 21, 2006

D.O.B : 3rd May 1985, Taurus

Currently pursuing a Bachelor Degree in Business Management in SIM.

Favorite Movie gene: Horror

Interest: History, Law, Paranormal, Nature, Traveling, Horror

Dream: The invention of Teleport & travel round the world

Past Affiliations: Kranji Secondary, Singapore Poly, SIM

Become a Millionaire

Get a MBA

Be Healthy

Get a Luxurious Sedan

Travel Round e World

Experience a white xmas with snow

Airborne,Scuba Diving & Skiing

Travel to Japan & Europe

Get married & wear a wedding gown

Take graduation photo

Buy everyone a gift & kiss goodbye

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